Yes, eSIM is available as long as you have a compatible and unlocked device.
To confirm the list of supported device models, please visit our website, accessible here.
To check if your device is locked or unlocked, please follow the brand-specific instructions for your phone:

For Apple Devices

01. Go to [Settings] – [General] – [About] and scroll down.
02. If you see “Network Provider Lock – No SIM restrictions” and “Digital SIM – IMEI (number will appear),” your phone is compatible with eSIM.
03. If “SIM restrictions” are displayed, your phone does not support eSIM.

For Samsung & Google Devices

01. Go to [Settings] – [Connections] – [Mobile networks].
02. Select [Networks operators]
03. If you see multiple available networks, your phone is likely unlocked and eSIM-compatible.
04. If only one result is displayed, or the option to search for networks is unavailable, your phone might be carrier-locked. In this case, you’ll need to contact your domestic carrier to unlock your phone before using an eSIM.

eSIM UK provides cost-effective, high-speed eSIM data plans covering various regions in Britain. Our plans encompass global coverage as well as city-specific options, with varying durations of validity.

Purchasing the perfect eSIM is a breeze with just three simple steps:

First, choose the data plan that suits your travel needs.
Second, complete a secure payment using the trusted PayPal gateway.
Finally, receive your QR code via email within just 15 minutes.

Although you can purchase and activate your eSIM at any time, we highly recommend doing so before your trip for the following reasons:

| Stable Wi-Fi Connection:
Successful eSIM activation relies on a stable internet connection. Activating it in advance spares you the hassle of hunting for Wi-Fi, ensuring a seamless experience.

| Validity Period:
eSIM plans begin their duration when the eSIM connects to the local network. You can scan the QR code and install the eSIM ahead of time. Please note that 24 hours constitute one day, and the counting begins continuously from the moment of service activation.

When it comes to selecting the ideal eSIM package for your journey in the United Kingdom, it’s essential to consider factors like data needs, coverage, and the duration of your stay. Here are several options to consider:

| eSIM UK Unlimited Plans: These plans offer unlimited data, with reduced speeds (384 kbps) after you’ve used up your high-speed 4G LTE data. Validities range from 5 to 30 days.

| eSIM UK Fixed Plans: These plans ensure consistent 4G LTE connectivity with data allowances ranging from 3GB to 30GB. You can choose validities of 10, 15, or 30 days.

| eSIM Europe Unlimited: Ideal for travelers exploring beyond England, providing coverage in 42 European countries.

Prior to making your selection, we strongly recommend thoroughly reviewing the details and terms of each eSIM plan. If you require personalized assistance in choosing the perfect plan, don’t hesitate to reach out to the eSIM World team at [email protected]

After making your payment, our eSIM QR code is automatically sent to the provided email address within 15 minutes. If you haven’t received it within this timeframe, please follow these steps:

1. Check Spam or Promotion Folder
check your spam or promotion folder, as your email might have been filtered there.

2. Contact Us for Assistance
If there’s a typo in your email address, kindly reach out to us at [email protected] for a prompt resend.

3. Payment Processing Delay
If you used iDEAL or another non-PayPal payment method, there may be delays during the transfer to PayPal. In such cases, please contact the respective payment gateway for assistance.

4. PayPal Security Measures
Periodically, PayPal may subject your payment to security checks, which could take up to 72 hours. This is part of PayPal’s security protocol. For guidance, please contact PayPal’s customer service.

Please bear in mind that even for credit or debit card payments, processing is routed through PayPal, potentially undergoing PayPal’s security checks and pending status. For further assistance, we recommend reaching out to PayPal’s customer service.

Certainly, you can maintain your WhatsApp number, along with all your chats and contacts, when using an eSIM.

You can easily estimate your data usage by accessing your device’s Settings. For precise data consumption details, please contact us at [email protected].

The procedure differs based on your device’s manufacturer:

Apple Devices

01. Open [Settings]02. Go to [Cellular/Mobile Data]03. Find your data usage under “Current Period Roaming.”
04. Alternatively, you can find more detailed instructions on the Apple website here.
You can also dial 1019# to check your data usage via a call.

Samsung Devices

01. Go to [Settings] – [Connections]02. Choose [Data usage]03. Your mobile data consumption will be displayed.
04. You can also dial 1019# and make a call to check your data usage.

Google Devices

01. Open[Settings] – [Network & Internet] – [Internet]02. Tap [Settings] next to your operator
03. At the top, you’ll see the total data you have used.

To verify the activation of your eSIM, check for the following two indications:

| eSIM Profiles
Access your device’s eSIM settings, and you’ll find a list of available profiles or plans. When your eSIM is successfully activated, you’ll see an active profile without a phone number listed among the options.

| Signal and Connectivity
Once your eSIM is activated and connected to a cellular network, you should notice signal bars or connectivity indicators in your device’s status bar. Additionally, you might see the carrier name associated with the eSIM, confirming both its activation and network connection.

It’s crucial to enable data roaming for the secondary line, which is the eSIM plan you’ve added. To activate data roaming, follow these steps:

For Apple Devices

01. Go to [Settings] – [Cellular]
02. Select the [Secondary]  (the eSIM plan you’ve added)
03. Make sure to toggle [Data Roaming] to the ON position.

Additionally, to avoid incurring extra charges, it’s vital to disable the automatic switching of lines. Here’s how you can complete this on Apple Devices:

For Apple Devices

01. Go to [Settings] – [Cellular]
02. Tap [Cellular Data]
03. Confirm that [Allow Cellular Data Switching] is turned OFF

We also advise reaching out to your domestic carrier to inquire about “Blocked charged international roaming” services. This ensures you have the most appropriate data options when using the eSIM plan.

To remove your eSIM from the phone, please follow the below.

For Apple

01. Go to [Settings] – [Cellular/Mobile Data] – tap on the eSIM plan you would like to remove from the list
02. Tap [Remove Cellular Plan] (The name of the button can be something similar depending on the device)

For Samsung

01. Go to [Settings] – [Connections] – [SIM card manager]
02. Select a plan on eSIM that you want to remove
03. Toggle the switch to disable the eSIM
04. Tap Remove

For Google

01. Go to [Settings]
02. Tap [Network & internet] – [Mobile network]
03. Select the eSIM you want to delete
04. Tap Delete SIM